Privacy Policy
Welcome to Sadashiv Chai Bhandar. Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website www.sarvottamtea.com. By accessing or using our website, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information when you use our website:
Personal Information:
- Name, Email address, Contact number
- Shipping and billing addresses
- Payment details (processed securely through third-party payment gateways)
Non-Personal Information:
- We do not collect sensitive personal data.
2. Use of Information
We use the collected information for the following purposes:
- To process and fulfill orders
- To provide customer support
- To personalize user experience
- To improve our website and services
- To send order updates and promotional emails (you may opt-out at any time)
- To comply with legal obligations
3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
- Recognize repeat visitors
- Analyze website traffic and trends
- Improve site functionality
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. However, we may share it in the following circumstances:
- Legal Compliance: If required by law, regulation, or legal process
- Service Providers: With trusted third-party vendors (e.g., payment processors, shipping partners) who assist in operating our business
- Business Transfers: In the event of a merger, acquisition, or sale of assets
5. Data Security
We take appropriate security measures to protect your personal information, including:
- Secure servers and firewalls
- Encrypted payment processing
- Restricted access to sensitive data
While we strive to protect your data, no system is 100% secure. We encourage you to take precautions, such as using strong passwords.
6. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies before providing any information.
7. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications
- Request information on how your data is used
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website signifies acceptance of the revised policy.
9. Contact Information
For any questions, concerns, or complaints regarding this Privacy Policy, please contact:
Sadashiv Chai Bhandar – Sarvottam Tea
Email: deepakgupta@sarvottamtea.com
Phone: +91-9412992986, 0135-2628382
Address: Sadashiv Chai Bhandar, 22/1 Darshani Gate, Dehradun
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